Project managers and engineers working in BTS will be providing every technical advice that are needed for making improvement in the performance of the new product and previous product. By continuously providing technologies that are related to work site, it can be useful for achieving optimal performance, preventing problems in advance, and guaranteeing stable operation.

BTS is not confined to providing product, but it aims to conduct customer training on each of the main product in regular basis. It is also providing customized training along with the regular training. By providing regular product training, BTS aims to deliver maintenance experience to their customers.

If deteriorated facilities are not properly managed, it may lead to serious damage in commercial aspect such as operation loss and monetary loss. In order to prevent unexpected damage from occurring on the deteriorated facilities, BTS is providing omni-directional management support including maintenance and performance improvement. By using different kinds of industrial standard and regulation and applying its unique and leading knowledge, BTS is supporting continuous monitoring on the devices such as meter, valve, flux computer, control system, monitoring computer, and Windows operating system and technical support division is writing quarterly report as a service for managing deteriorated facilities so that it can be useful for decision-making process and management and monitoring on device status.

BTS is providing optimized maintenance and long-term maintenance service so that it can be suitable for the requirements of the devices and customers. BTS is providing the service that can guarantee optimal system performance and professional project management based on technical support team (guaranteed call time, support provided throughout year, regular system status inspection, safe software back-up and operator training). Engineers working in BTS are providing services like instructions and model case procedures that are needed for optimized maintenance and customer's requirements.